Outsourced switchboard services

Transform client experience

Switchboard provision that reduces operational costs, increases workforce efficiency and transforms client experience.

An outsourced switchboard operator speaking to a client

You're in good company

9 of the 20 top law firms rely on us

24 x 7 virtual corporate switchboard services

Our highly trained and experienced outsourced switchboard operators use our sophisticated technology to give your clients an exceptional experience with the best corporate business telephone answering service, whenever you need us to manage your calls.

Our professional, multilingual team are based in Windsor and are dedicated to confidently handling your calls at any time, from anywhere in the world.

Corporate outsourced switchboard operator dealing with a client

Struggling with any of these challenges?

  • Do you need to strengthen your existing receptionist capacity?
  • Are you struggling to effectively track and monitor calls?
  • Have you missed new business opportunities on incoming calls?
  • Could you benefit from a more consistent level of service on your calls?
  • Are cold calls taking too much of your fee earner’s time?
  • Do you need a specific helpline for your clients or team?

Virtual Corporate Switchboard

Here's how we can help

Out of Hours
& Overflow

Ensure none of your calls are missed with our business phone answering service. Out of hours, or overflow calls at peak times, we're there, simply when you need us.

Full Telephone
Answering Service

Impress your clients with a consistently great experience with a 24/7 telephone answering service, whilst reducing your costs with a fully outsourced switchboard solution.

What to expect from our outsource switchboard

icon for hand picked operators

Hand-picked team of operators

icon for disaster recovery options

Disaster recovery options

Icon Gaining data and insight in to your calls

Gain data and insight in to your calls

Icon for Multilingual teams available

Multilingual teams available

Icon for being based in Windsor, UK

Based in Windsor, UK

24/7 Service as standard

Up to 40% of full service law firm calls are new business calls. Can you afford to risk losing any?

Why the biggest and the best choose ComXo

Improve your Client Experience

Our technology allows us to identify callers, including your VIPs and anticipate their needs for an excellent call experience. 95% of calls answered within 3 rings.


Unique data insights and management information allow you to make informed decisions, increasing productivity and supporting continuous improvement.


Swift identification of calls ensures that cold calls are rapidly terminated, and new business calls are successfully escalated so that no opportunities are lost.

"ComXo are familiar, the service seamless. It is nice to know someone is dealing with the calls professionally and calmly."

Head of Facilities

Shearman & Sterling

"ComXo's detailed project planning and execution resulted in a seamless transition of our switchboard service to create the partnership model that we now have in place."

Head of client Services

Top Professional Service Firm

"More than just call answering, ComXo never miss a call. They give us peace of mind, if there was a crisis, we know they would be there for us, so the business continuity element is really important.”

Client Services Manager

Top 50 UK Law Firm

"You are a very professional company, with the same goals as us - we are partners together."

Managing Partner

Farrer & Co LLP

Data & insights

Harnessing call data for continuous improvement.

Our bespoke reporting provides insight on experience and processes, that deliver incremental efficiencies throughout your business.

How much could you save on your Switchboard Services?

Our clients save an average of 30% when they outsource their switchboard costs. Our simple cost calculator tool helps you to determine the true cost of your current switchboard, and find out how much you could save.

Case Studies

Explore our work

Logo for Herbert Smith Freehills
Driving cost efficiencies and improving client service with a global outsourced switchboard.
Outsourcing switchboard activities to experts allows us to concentrate on our core business.
ComXo gives us reassurance that out of hours calls are handled with the same quality as our own team.

Request a call back

We understand that you may have questions about the range of services we offer. Simply fill out the form and one of the team will be in touch!


Is this a global service?

Our service is around the clock, 24/7 and 365 days a year so calls are answered wherever and whenever needed.

How quickly are calls answered?

Our industry leading SLA means we answer 95% of calls within 3 rings.

Will my callers know they're speaking to a third party?

No, as part of our onboarding process, our operators are trained on your brand and culture so we act as an extension of your team.

Do you need access to our systems?

Only if you require a specific integration within your service. Usually you set up a simple and secure data feed, then we manage everything from our side.