+86 NPS score

4.4 second average call answer time

£579m new business captured this year

76,000 sales calls filtered out this year

TRUSTED BY THE BIGGEST AND THE BEST

Our Communication Solutions

Switchboard Services

Reduce overheads, enhance client experience and gain insights to drive continuous improvement of client engagement and employee productivity.

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Rapid Response Lines

Deliver an immediate and managed response to emergency and critical calls, ensuring fast escalations and first call resolution.

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Workplace Helplines

Drive employee productivity and boost engagement with our dynamic and responsive helplines and helpdesk services.

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Room & Desk booking

Make meeting room management and space utilisation fast and easy. Use data collection and analytics to drive efficiencies and cost savings.

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How much does your switchboard actually cost?

Running a switchboard has hidden costs. Use our calculator to see how much your switchboard is actually costing you each year.

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Combining innovative technology and personal expertise to deliver exceptional experiences

Personality

Technology

Who we are

Why the biggest and the best choose ComXo

Over the past 36 years, we have set ourselves apart to enhance client brand and reputation.

Experts in client experience

We have handled the most complex calls and business escalations for top City Professional Service firms for over 36 years. Where others handle high volumes, we confidently handle high value and high risk.

A switchboard operator speaking to a client

Operators with warmth & personality

Our professional, multilingual team are based in Windsor and are dedicated to confidently handling your calls at any time, from anywhere in the world.

A switchboard operator dealing with a client request

Innovative technology

Our bespoke technology allows us to tailor every communication to your individual organisation needs, meaning we act as a seamless extension of your team.

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Reimagining the
client experience

Our highly skilled operators sit at the centre of our range of solutions

Navigation

24/7 as standard
Bespoke Switchboard
First call resolution
Rapid Response Available

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Escalation

IT & Facilities Help Desk
Crisis communication
Emergency Lines
Disaster Recovery Support

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Reservation

Room & Desk Booking
Concierge Services
Virtual Floor Host
Space & Meeting Management

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Reimagining the
client experience

Our highly skilled operators sit at the centre of our range of solutions

"ComXo consistently delivers exceptional service by combining professionalism, responsiveness, and a deep understanding of client needs. Their attention to detail, seamless communication support, and commitment to excellence ensure a smooth and high-quality experience every time."

Aysha Hussain, Head of Front of House Services UK

Trowers & Hamlins

"ComXo's detailed project planning and execution resulted in a seamless transition of our switchboard service to create the partnership model that we now have in place."

Head of client Services