Next Generation Business Communication

Redefining the Switchboard Experience

ComXo combine innovative technology and great people to deliver exceptional experiences during every call and communication.

Woman smiling while wearing a headset

TRUSTED BY THE BIGGEST AND THE BEST

Business Communication Solutions

Outsourced Switchboard

Reduce overheads, enhance client experience and gain insights to drive continuous improvement of client engagement and employee productivity.

Rapid Response Lines

Deliver an immediate and managed response to critical calls, ensuring fast escalations and first call resolution.

Room & Desk Booking

Make meeting room management and space utilisation fast and easy. Use data collection and analytics to drive efficiencies and cost savings.

Workplace Helplines

Drive employee productivity and boost engagement with our dynamic and responsive help desk services.

Want to reduce switchboard operational costs?

Our consultants have decades of experience that can be harnessed to help you understand the risks and opportunities that surround your current corporate communications strategy.

Book a consultation with one of our experts today

Paul Roake

People

Technology

Who we are

Why the biggest and the best choose ComXo

Over the past 34 years, we have set ourselves apart to enhance client brand and reputation.

A switchboard operator speaking to a client
Operators with warmth & personality

Our professional, multilingual team are based in Windsor and are dedicated to confidently handling your calls at any time, from anywhere in the world.

An operator speaking to a client
Experts in client experience

We have handled the most complex calls and business escalations for top City Professional Service firms for over 30 years. Where others handle high volumes, we confidently handle high value and high risk.

A switchboard operator dealing with a client request
Innovative technology

Our bespoke technology allows us to tailor every communication to your individual organisation needs, meaning we act as a seamless extension of your team.

Reimagining the
client experience

Our highly skilled operators sit at the centre of our range of solutions

Navigation

  • 24/7 as standard
  • Bespoke Switchboard
  • First call resolution
  • Rapid Response Available

Escalation

  • IT & Facilities Help Desk
  • Crisis communication
  • Emergency Lines
  • Disaster Recovery Support

Reservation

  • Room & Desk Booking
  • Executive ground Transport
  • Concierge Services
  • Space & Meeting Management

"ComXo's detailed project planning and execution resulted in a seamless transition of our switchboard service to create the partnership model that we now have in place."

Head of client Services

Top Professional Service Firm

"By partnering with ComXo, we have managed to achieve the rare combination of reduced costs (32%) and enhanced service levels."

Head of Operations

Top Legal Firm

"ComXo help us provide a seamless switchboard experience - one of our key client touchpoints."

Head of Facilities

Taylor Wessing LLP

Case Studies

Explore our work

Logo for Herbert Smith Freehills
Driving cost efficiencies and improving client service with a global outsourced switchboard.
Outsourcing switchboard activities to experts allows us to concentrate on our core business.
ComXo gives us reassurance that out of hours calls are handled with the same quality as our own team.

Outsource your call handling, the right way

Read our practical guide that will help you plan a switchboard solution that reduces costs and truly benefits your business.

Book a Consultation

Request a free consultation meeting to discuss your requirements.