Location
Hours & Pattern
DEPARTMENT
SALARY
ComXo is an industry leader in transformational switchboard and business support services that provide world class client experiences, during every call, communication and transaction. We've refined ‘exceptional call experience’ over the past 36 years, combining our knowledge, expertise, creativity and passion to deliver great business communications for today’s agile and dynamic workplace.
About the role
You’ll own the end-to-end learning and development cycle — designing, delivering and continuously improving training that's aligned to our business strategy and the needs of every team. Working alongside our switchboard management team and key stakeholders, you'll keep our people equipped, confident and always growing — so we remain a seamless extension of our clients' teams.
Main Responsibilities
- Lead the training team responsible for onboarding, developing new joiners and supporting every department.
- Own the end-to-end design, delivery and facilitation of workshops, team away-days and meetings.
- Maintain the Learning Management System (LMS) and authoring tools.
- Oversee the effective delivery of external training providers.

Experience
- Leading the design and delivery of training solutions.
- Using Articulate software (or equivalent authoring tools).
- Confident with the Microsoft Suite.
Qualifications
- A-Level of equivalent; min grade C in GCSE English, Maths and Science.
- Degree-level education preferred, or equivalent academic calibre.
- Recognised training & coaching qualification – TAP preferred.
Strengths
- Strong presenting and organisational skills.
- Excellent written and verbal communication.
- Champions the highest quality of service.
- Thrives in a diverse team; manages demanding stakeholders.
- Committed to their own ongoing development.
If successful in the recruitment process, the employment will be subject to 10 years of references and employment history, proof of education certificates, DBS check, financial adversity and sanctions checks which will be completed upon offers.
Please note due to volumes of applications, we will only be able to contact those who have been selected to move onto the next stage. If you do not hear from the team, unfortunately this means your application was not selected.
Equality and Diversity at ComXo
At ComXo, we are committed to creating a workplace where everyone feels valued, respected, and empowered to thrive. We celebrate diversity in all its forms and are proud to be an equal opportunity employer. We welcome applications from individuals of all backgrounds, experiences, and identities, including but not limited to race, ethnicity, gender, age, disability, sexual orientation, and religion.
We believe that a diverse and inclusive team drives innovation, fosters creativity, and strengthens our ability to serve our clients. If you require any adjustments during the recruitment process, please let us know — we’re here to support you.
Further information can be found in our Equality & Diversity Policy which is available on request.

Competencies
- Communication
- INTEGRITY
- RELIABILITY
- ADAPTABILITY
- Empathy
- Initiative
- Efficiency