If you haven't already thought about outsourcing some, or all of your day-to-day operations within your firm then the current work environment may be the biggest reason to change that right now. Allowing a trusted expert to consolidate and merge your firm's client experience as well as handle your internal employee's tasks can increase brand image as well as productivity. Business or corporate concierge services could include things like virtual support with space booking, management of your diary or human assistance regarding the firm's knowledge based queries.
What do business concierge services entail?
These services include:
- Instant access to staff directory where the confidential data is managed securely and kept up to date.
- A knowledge base of policies and your firm's information that employees can remotely access at any time.
- IT & Facilities helpdesk services where employees can create tickets for issues or requests.
- Virtual Assistants: Human support at any time to help with the tasks and features mentioned above
- Client Experience (CX): Services like outsourced switchboard can dramatically increase your brand image as well as the experience your clients receive. In the agile work world of today, this may be a vital cost saving and brand improving option.
Benefits of business concierge Service
- Employee productivity increases
- Focus on business growth can increase with more new business opportunities captured
- Services like secure audio conferencing and desk booking are organised and maintained for you, giving you time to focus on other business aspect
- Dramatic reduction of costs
- Specialised mobile device apps help tackle the widely spread out workforce combine and collaborate easily
If you want to find out more about how Business Concierge Services can help your business, contact us now.