About Us

Transformative switchboard
services

ComXo is an industry leader in transformational switchboard and business support services that provide world class client experiences, during every call, communication and transaction.

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34

YEARS OF EXCEPTIONAL CLIENT EXPERIENCE

12

SWITCHBOARD OF THE YEAR AWARDS

31

TRUSTED BY 31 OF THE TOP 100 GLOBAL FIRMS

The ComXo difference

At ComXo we've refined ‘exceptional call experience’ over the past 34 years, combining our knowledge, expertise, creativity and passion to deliver great business communications for today’s agile and dynamic workplace. We handpick our team members for their amazing approach and attitude, who will go above and beyond when needed to make sure your business shines during every call.

Who we are

The ComXo promise

We always provide the highest quality communication service, emphasising attention to clients’ individual needs to enhance efficiency, image and brand reputation.

business smiling to camera while on phone to a client

Operators with warmth & personality

Our professional, multilingual team are based in Windsor and are dedicated to confidently handling your calls at any time, from anywhere in the world.

Experts in client experience

We have handled the most complex calls and business escalations for top City Professional Service firms for over 30 years. Where others handle high volumes, we confidently handle high risk.

Innovative Technology

Our bespoke technology allows us to tailor every communication to your individual organisation needs, meaning we act as a seamless extension of your team.

The four 'Ps'

Our values are at the core of who we are and what we do. They guide every call we answer and every encounter with a client or colleague.

Watch video where Founder Andrew Try explains who ComXo are:

Politeness

We are gracious, courteous and respectful towards others at all times. We always consider the consequences of our actions on others and our environment before acting. We take care with the language we use to address each other.

Professionalism

We constantly strive to be the very best we can possibly be in our individual areas. We take personal responsibility to deliver excellence. We take pride in our appearance and are organised in our approach to work. We are accountable to our customers, colleagues and ourselves.

Proficiency

We have an ethos of continual learning and development. We strive to use the tools of our trade to achieve the best possible outcome for our clients and partners. Our efficient approach to tasks, coupled with our excellent communication skills means we are well equipped to meet our customer's expectations.

Personality

We believe the difference between exceptional and average is in our: Spirit, Essence, Individuality, Charm, and Magnetism, which makes us who we are. We celebrate diversity. We try to have fun going about our work which helps make ComXo a great place to work.

Senior leadership team

Our ComXo team are committed, creative and part of our community. Each and every one has a part to play in delivering our exceptional client experience.

Andrew Try DL

Founder & Managing director

Andrew is a seasoned entrepreneur and founder with a passion for how technology and people combined can change our experience of the world of work.

Emily Salmon

Chief Operating Officer

A natural problem solver, Emily is able to execute on vision and strategy, whilst ensuring high standards of compliance and attention to detail.

Richard Gostelow

Director of Customer Service

Richard worked in large contact centres in the B2C and Financial Service sectors, joining ComXo 10 years ago was a welcomed culture shock.

Paul Roake

Director of Sales

Paul is a strategic thinker and builds strong relationships internally and with our clients due to a consultative approach, that ensures we adapt fluently with changing demands.

Rebecca Wilkinson

Head of Finance & Administration

Rebecca joined ComXo in 2018 as a Project Management Accountant and now heads up the Finance and Administration department as a member of the Senior Leadership Team.

Meet the client management team

Sara Jackman

Operations Manager

Sara joined ComXo in 2018, after a 12 year career in Hospitality.She started out as an operator for our biggest clients on a dedicated desk and has worked her way up from Supervisor to Team Leader and now Operations manager.

Gurupdesh Chahal

OOH Operations Manager

Gurupdesh’s progression has led him to his current role as Operations Manager for Out Of Hours, overseeing evening, nights and weekends with a highly multi skilled team ensuring value add for all our clients at any given time.

Courtney Goodall

Room Bookings Team Leader

Courtney works very closely with her client on system projects, configuration, reporting and maintaining relationships with the onsite teams while also managing one of the largest teams in the business.

Erin McIntyre

Help Desk & MSD Team Leader

Erin joined ComXo when she was 21 and  over the last 3.5 years she has worked hard in order to progress within the business.  Her journey started as a Virtual Personal Assistant which gave her the foundations she needed in order to move into the role of Supervisor for the Helpdesk Team.

Pierce Leneghan

Announce Team Leader

Pierce joined ComXo in 2019 as a Virtual Personal Assistant. He quickly progressed to become the supervisor on the Night team. Here he learned how to drive motivation, manage progression, and maintain the data of the in-house software, which is a key function of switchboard and is now the Team Leader of the Announce team.

Tara Nagle

Elite Team Leader

ComXo was a great fit with Tara’s family commitments and in 8 years she has worked flexibly across all shifts helping to further her experiences and to the position today of reaching her career aspirations of leading the same team she has been a part of.

Joining the ComXo community could
be the right career move for you.

Are you looking for a role in a creative, passionate and fun team, where the standards are high and so are the rewards?

Careers