The 21st Century Switchboard
Our outsourced switchboard services go beyond simple call answering. Enabled by our sophisticated technologies, our off-site switchboard Virtual Personal Assistants (VPA) deliver a wide variety of corporate business services 24/7; from room booking, ground transport to helpdesk escalations and more.
Navigation
24/7 SUPERIOR CLIENT SERVICES
Out-of-hours switchboard service
In-hours switchboard overflow
Fully outsourced switchboard
On-site/Off-site
Reservation
24/7 BUSINESS SUPPORT SERVICES
Room booking
Executive ground transport
Concierge services
Event conferencing
Escalation
24/7 BUSINESS HELP DESK
Facilities and IT Help Desk escalation
Message management
Lone Worker support
COVID-19 remobilisation
Crisis communication
Understanding our clients
Clear set-up processes and personal account management allow us to continuously deliver to the standards you require.